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eMason Introduces IWorkS Image Workflow System
eMason introduced its IWorkS (Image Workflow System), the first application that incorporates business intelligence with document management, allowing integration with a company's business process automation infrastructure.
"The IWorkS system enables companies to automate and direct the flow of their documents, in synchronization with their established business rules and processes," said Jane Mason, president, eMason. "With our system, clients set the rules for each document type, and then automate document flow, routing, and tasking -- freeing knowledge workers from the mundane, repetitive tasks of manual filing, processing, and retrieval."
Launch customers for the system include ProVest, Inc. of Tampa, Florida, a leading legal services provider offering process services nationwide. "Using IWorkS, our clients can easily capture, view, print, or pull file-related digital documents from us over the internet -- 24 hours a day, 7 days a week," said Scott Strady, ProVest's president. "This capability has helped us increase work volumes by 50% and sales by 25% over the last three years."
Electronic documents are created in-house, or captured using scanners or other multi-function devices. The IWorkS system's indexing capabilities organize them through association with document types and numbers. It also associates tasks and deadlines with each document. The system then acts on those document types, triggering their flow into the company's business processes. From the desktop, the user can set up and revise document flow by specifying document types, rules, and identification criteria that best fit their organization.
Some of the system's benefits include:
* Initiating workflow from incoming and outgoing documents by setting customized parameters for routing of electronic documents
* Establishing automated tasks and deadlines related to electronic documents
* Organizing, tracking, searching, retrieving, and archiving electronic documents
* Automatically routing documents to intranet, extranet, and back-office systems
"IWorkS image workflow is a step beyond the traditional document management system. It creates a paperless environment - eliminating storage issues and missing paperwork -- while adding control to document workflow," Mason said. "The software reduces risks by ensuring the accurate flow of mission critical documents and improves productivity by eliminating human error."
The system works on a stand-alone basis or can be integrated with eMason's Clarity Business Process Management software and PURE law firm manager application. It also is applied over the Internet utilizing eMason's portal product, Ally. 15.07.2004, Contentmanager
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