Xerox Offers New Software Tools to Help Cut Document Costs

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Xerox Corporation is taking the kind of document management services that are generating positive results for large companies and tailoring them to meet the needs of small and medium-sized businesses. As Xerox expands its portfolio of office assessment tools and software, it is providing growth opportunities for channel partners and making it easier for them to help their customers boost productivity and shrink document costs.

According to research firm InfoTrends, 90 percent of companies don’t know what they’re spending on internal desktop printing and network printing. Xerox resellers and independent sales agents are now better equipped to help customers uncover document costs and make fact-based business decisions on the best ways to manage printing and related work processes.

"Our partners need to offer customers more than technology alone," said D. Cameron Hyde, president, Xerox North American Partners Group. "Xerox is helping its agents and resellers become document management specialists who can, in turn, help their customers find measurable cost savings and significant productivity improvements."

Xerox is offering several new and enhanced office assessment services, print management and tracking solutions, software tools and cost-per-page pricing programs.

The company recently enhanced its Xerox Office Productivity Advisor software tool and developed a streamlined version called QuickXOPA. Xerox channel partners can use these Web-based tools to find hidden opportunities in office document processes and provide customized recommendations based on printing patterns and workflow. Requiring a small time investment from customers, the tools help partners serve as consultants and deliver additional value that extends beyond hardware sales.

The enhanced version of XOPA enables partners to easily import data from device discovery tools such as Xerox’s CentreWare Web printer management software and third-party offerings. These tools help partners rapidly collect critical information about printing devices, such as how many customers are printing to each device and what finishing options they use.

In addition, the enhanced version of XOPA provides a comprehensive view of a customer’s printing environment, including a floor map of existing printing systems as well as a map depicting recommended devices and where they should be placed. It also identifies both direct and indirect costs associated with document output. Direct costs include the device, supplies and maintenance while indirect costs include power, space and worker productivity. QuickXOPA allows partners to focus on just the essential elements of document related costs such as the direct costs associated with each printing device.

13.02.2007, Shelly Dates, Xerox Corporation




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